Amplifon partnered on a digital transformation journey following a brand identity refresh. The goal was to enhance the experience for both customers and audiologists. For customers, this included a redesigned website and the launch of a native mobile app to complement hearing aids. Additionally, a data-driven dashboard was developed for audiologists to remotely manage and serve patients more efficiently.
The native mobile app serves as a central hub for tracking usage data, diagnosing issues with troubleshooting options, and contacting audiologists for expert support.
The Amplifon mobile app offers a centralised platform for tracking usage data, diagnosing issues, and accessing expert support from audiologists.
A dashboard was developed for audiologists to process and analyse real-time usage data from patients’ hearing devices. It allows audiologists to onboard new patients, receive device alerts, analyse usage patterns, and schedule consultations directly from the dashboard.
The dashboard allows audiologists to remotely monitor patient hearing aids, analyse usage data, and manage patient care more effectively.
Motion design enhancing the audiologist dashboard with subtle animations for improved interaction and feedback.